Terms

ASPRO Authorized Dealer and Warranty Statement

ASPRO is firmly committed to providing our customers with best in class, reliable products through authorized dealers. Our policy is to honor product warranties and to perform services only on products purchased from an authorized ASPRO dealer and only accompanied by a receipt or proof of purchase. If you purchase an ASPRO product from an unauthorized dealer or if the original factory serial number has been removed, defaced or altered, your ASPRO warranty will not be valid.

ASPRO warrants all products against defects in materials or workmanship as follows: during the warranty period (90 days, 1 year or 2 years, depending on model, from the date of retail purchase), ASPRO will repair or replace a defective unit, at our option, without charge for parts or labor. The limited warranty is extended only to the original purchaser and is valid only to consumers in the United States and Canada. It does not cover damage or failure caused by or attributable to Acts of God, abuse, misuse, improper or abnormal usage, faulty installation, improper maintenance, lightning, or other incidences of excessive voltage, or any tampering or repairs by other than a PRYME authorized repair facility. It does not cover replacement of consumable parts, transportation costs, or damage in transit. This warranty will become void if the serial number or model number identification has been wholly or partially removed or erased

Repair or replacement under the terms of this warranty does not extend the terms of this warranty. This warranty can only be modified by an officer of ASPRO, and then only in writing. Should this product prove defective in workmanship or material, the consumer's sole remedies shall be such repair or replacement as provided by the terms of this warranty. Under no circumstances shall ASPRO be liable for any loss or damage, direct, consequential, or incidental, arising out of the use of or inability to use this product. Some states do not allow limitations on how long an implied warranty lasts or the exclusions or limitations of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights, which may vary, from state to state.

If you return an item to ASPRO for replacement, and that item is verified as either counterfeit or a product not manufactured by ASPRO, you will be notified via e-mail or phone with instructions for retrieving your item. You will have a maximum of 3 business days to request that the item be shipped back to you at your cost. This cost will be a shipping and handling fee of $50. Shipments are sent via FedEx only.

Unfortunately, there are some websites and dealers who claim to be authorized ASPRO resellers but are not. Products sold on these websites or from these dealers do not carry a warranty from ASPRO. When you purchase products from an unauthorized website or dealer you are taking a risk, because these products may be counterfeit, used, defective, or may not be designed for use in your country. Please protect yourself and your ASPRO product by ensuring that you only purchase ASPRO products from an Authorized Monster Dealer.

If you purchased a counterfeit product with a credit card, you may wish to contact your credit card company and dispute the charge. ASPRO, Inc. will provide you with an email or letter identifying your product as a counterfeit to assist you in this.

 

For warranty service, please contact info@ASPRO-usa.com, and we will guide you through the warranty service process.

 

Shipping

ASPRO is committed to providing you with a safe shopping experience.

 

Please Note

ASPRO Radio Products are designed to produce a specific audio output level at maximum rated power. Modifying these devices in any way including adding or removing components and accessories may change the audio output of the device and could result in PERMANENT HEARING DAMAGE.

Many countries have regulations defining the amount of noise that an individual can be subjected to during a normal workday. Compliance is application-dependent and standards vary. It is the SOLE RESPONSIBILITY of the end user to determine applicability and compliance to local hearing protection regulations.

ASPRO strongly recommends that the radio is off before installation of audio accessory. Once audio accessory is securely installed radio can be turned on. Radio volume switch is recommended to set at low position and adjusted once radio is turned on.